Botnia - the customer-focused fibre expert
Our operations are guided by a shared vision: to be the preferred supplier for high-quality pulps and services that bring benefit to the customers' business.
We aim at unsurpassed fibre expertise
Our goal at Botnia is to strengthen our level of fibre expertise even further and become the leading supplier of fibre and fibre characteristics to our customers who manufacture high-quality printing and writing papers, packaging boards, and tissue products. What this means is that we offer Botnia's customers a competitive, comprehensive service that includes:
- the most suitable fibre and fibre characteristics to the customers' needs
- superior fibre expertise and high quality development work
- support services (logistics, warehousing, etc.)
Supplementary fibre products and marketing pulp
In addition to our own products, and as an integral part of the comprehensive service we provide, we also offer our customers other, supplementary fibre products.
Customer partnerships
Each customer has a team of Botnia specialists responsible for managing and developing the relationship. Technical customer service, as part of this team, is an important link between customer and Botnia. Customer service engineers bring their own expertise to the customer's process and help customers to find the best possible pulp for their end product.
In the spirit of true collaboration, the aim is to develop the technical fibre characteristics in adiition to operating an efficient, yet flexible logistics chain.
